Boost for hospitality sector as 83% of Brits opt for UK staycation amid coronavirus crisis

Findings from a national survey commissioned by The Cumberland suggest that the British holiday is here for the long-haul

New research from building society The Cumberland has revealed that the majority of British holidaymakers (83%) would prefer to holiday here in the UK rather than travel abroad this year, with 68% citing fears of being stranded abroad and uncertainty around COVID-19 (62%) as their main motivation for a British staycation.  Just over half (55%) of those surveyed admit to having concerns about quarantine measures with 44% noting self-isolation at their destination as a major concern.

Encouragingly, almost three-quarters of respondents (71%) are intending to plan a UK holiday in 2021, suggesting that the great British staycation is not just a short term solution to the coronavirus pandemic but a long-term option for holidaymakers and a significant confidence boost for the hospitality sector.

Commissioned by The Cumberland, which has a long-established hospitality lending team, the Research Without Barriers survey of 1,015 UK adults also highlighted that hotels (39%) and cottages (31%) are the most popular types of accommodation for those holidaying in Britain.

The research comes during a time of major uncertainty, with some countries across the world now facing spikes in coronavirus cases leading to short notice quarantine and self-isolation enforcements.

“This is an incredibly valuable piece of research for the British hospitality industry, as it reinforces the shift in mood amongst Britons when it comes to holidaying and travel,” said Bob Bishopp,  Head of Commercial Lending at The Cumberland. “With mortgage customers across the hospitality industry, from hotels and guesthouses, to holiday let owners, we have traversed the COVID journey with them, and know how vital this staycation bounce back will be to their long-term success.

“We’re thrilled to see Brits overwhelmingly opting for a UK holiday, not only this year but into next year as well, which I’m confident  will prove to be a lifeline to the entire sector. Those in the hospitality industry have worked incredibly hard since lockdown, in probably the most challenging circumstances the sector has seen.  The goal has been  to ensure the safest possible return for tourists and holidaymakers, while maintaining the safety of local residents, and that effort is now bearing fruit as we see Brits truly embracing the staycation.”

Findings from the research also revealed that before COVID hit, Spain was the most popular foreign destination, with a third of Brits admitting to cancelling their summer holiday to the country and opting for a British holiday instead. Meanwhile, Scotland and Cornwall were the favourite UK alternatives, with 16% opting to holiday there followed closely by the Lake District and Wales (15% each).

Fiona Campbell, Chief Executive, Association of Scottish Self Caterers, added:

“While the last few months have been challenging for Scottish self-catering, we’ve really stepped up to the mark by locking down early, implementing rigorous standards of hygiene, and getting back to work as soon as it is safe to do so in order to support our £723million sector.

“We’re optimistic about the future and this welcome new research, showing the incredible demand for staycations, adds significantly to that atmosphere of positivity and determination.

“Scotland is such a beautiful country, with so much to offer every kind of holidaymaker, and we’re thrilled to see that so many people from across the United Kingdom are choosing to take a well-earned break with us.”

When looking at what holidaymakers are choosing in terms of features and amenities, over half of respondents (57%) cited good views as the most important feature they look for when choosing their staycation accommodation. This was followed by outdoor space/gardens (53%), close to the beach (50%) and secluded and private (43%).

“These findings suggest that the British public are craving time outdoors, no surprise perhaps given the length of time we have been locked down. And if there is something Britain can boast proudly it is the beauty of our countryside and coastline offering the hospitality industry the opportunity to really capitalise on the current demand for the great outdoors,” explained Bob

Ease of travel to destination (59%) and ‘safer’ (46%) were cited as the main benefits of a holiday in the UK compared to a trip abroad the research revealed.

Perhaps given the recent worries around coronavirus, almost three-quarters (74%) of respondents admit to relaxation being their top priority for a British staycation. This is followed by sightseeing at 59%, which will come as a big relief to the UK’s visitor economy.

Nigel Wilkinson, Managing Director of Windermere Lake Cruises, comments: “This research highlights the really positive momentum being built in a sector that has been severely impacted by COVID-19. Visitors are vital to our local economy, as well as our business, so we’re delighted to see that sightseeing is a top priority for staycationers.”

Bob concluded: “Our research shows that the great British staycation is fast becoming the holiday of choice for Brits looking for convenience, safety and the great outdoors, thankfully not just this year but into 2021 and beyond. The hospitality sector has responded with speed and agility to ensure it can safely meet the growing consumer appetite for a UK holiday, and we’re thrilled we are able to support our customers in delivering this. Surely this is the much-anticipated renaissance of the British holiday!”

Thanks to ASSC Partners for Business The Cumberland for this report

COVID-19 Business Impact Survey for the UK Self-Catering Sector

The Professional Association of Self-Caterers and the Association of Scotland’s Self-Caterers have commissioned a survey to evaluate the effects of Covid-19 on the self-catering sector across the UK. The survey will also help us to identify what the sector’s business priorities are over the next 12 months to support recovery and growth.

The results will be shared with UK, Scottish and Welsh Governments to inform autumn budgets and spending reviews, as well as policy decisions going forward.

The survey is being undertaken by The South West Research Company. Answers will be treated as strictly confidential and will be combined with those from other businesses in various regions to provide overall results.

Please take a few minutes to complete the survey.

First Minister Announces Changes to Phase 3 Lockdown Restrictions

First Minister Announces Changes to Phase 3 Lockdown Restrictions

Nicola Sturgeon confirmed that we will not move from Phase 3 to Phase 4 but announced a number of changes to the Phase 3 lockdown restrictions.  Speaking in the Scottish Parliament this afternoon, she said; “On balance, taking account of the different harms that Covid and the restrictions imposed to tackle it are inflicting on the country, we have decided that the re-openings pencilled in for 24 August can proceed.”

From Monday, the following will be permitted:

  • Live events (outdoors) with physical distancing, enhanced hygiene and restricted numbers following relevant guidance.
  • Snooker/ pool halls and indoor bowling facilities can re-open – following guidance.
  • Amusement arcades and casinos can re-open following guidance including enhanced hygiene.

The First Minister also said;

“Finally, we are able to offer the indicative restart date of 14th September for a range of settings and activities, including indoor entertainment venues such as theatres (with restricted capacity), the limited reopening of stadia (with restricted numbers), a wider range of outdoor events such as concerts with standing audiences and the resumption of indoor contact sports for adults and young people – all subject to appropriate guidance.”

Regarding the hospitality industry, Ms Sturgeon said; “In recent weeks we have seen how the virus can exploit weaknesses in our compliance and how quickly it can then take hold. It is clear that a common factor in many outbreaks of the virus is indoor hospitality and social gatherings indoors. We have had to re-impose local restrictions in Aberdeen, and may need to do the same in other places across Scotland in response to future outbreaks. To help us to avoid the need for this, we intend to introduce some additional, enforceable regulations that will address some of the most significant transmission risks that have been a factor in recent outbreaks.

To help our hospitality sector to remain open while doing everything we can to prevent future outbreaks we have already made it mandatory for a range of settings, including hospitality businesses, to collect customer details and introduced statutory guidance for the hospitality sector to improve safety.”
The First Minister also confirmed that extra powers will be given to local authorities to ensure that government guidance is being implemented within the sector.

“For the indoor hospitality sector, I am grateful to the many pubs, restaurants and cafés who have opened responsibly – and who have gone to great lengths to stick to the rules and guidance on ventilation, hygiene, face coverings, contact details and physical distancing. Their efforts are hugely appreciated. However we also know that not all hospitality businesses have implemented the guidance effectively. We therefore intend to strengthen the power of local authorities to act in these circumstances.

The Scottish Government has powers under emergency legislation to issue directions in respect of a class of premises – for example, directions to close all pubs in a particular postcode. We intend to give local authorities the power to act in respect of individual, specific premises that are breaching guidelines and risking transmission of the virus.

This power would enable local authorities either to close such premises – or to impose conditions on the remaining open – where they deem that is necessary for the purpose of preventing, protecting against, or controlling the spread of infection. We believe this is an important – indeed a vital – but also a proportionate step, which will help local authorities ensure businesses stick to the guidelines and that action can be taken where these guidelines are being breached.”

You can download the updated route map announced today here.