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Month: July 2017

New Trade Supplier: Accommodation Services Trading Co Ltd

Posted on by Fiona Campbell

Accommodation Services Trading Co Ltd

Reservations Support

Call handling and accommodation sales is a vital part of revenue and profit generation for small hotels, Inns and Self Catering businesses, it is also one of the tricky areas of the sector in how best to apply staff resource to effectively, as its reactive at all times of the day, 6 or 7 days a week, all year around and requires in most cases 2-4 staff members to cover reasonable opening hours that suit customers.

  • General monitoring of daily reservations – taking calls/bookings/enquiries/special requests.
  • Call handling as a virtual switchboard.
  • Open 7 days – opening hours – 830am – 6pm Monday to Saturday 11am – 5pm Sunday 11am – 5pm – closed – 4 days a year – message centre outwith.
  • Administration of deposits & payments.
  • Management of rates, availability & offers via Channel Manager, OTA’s and PMS systems.
  • Daily arrivals reporting with special requests identified.
  • Dealing with e-mails/bookings/enquiries/special requests.
  • Validation of CC details to reduce risk of no shows and management of cancellations and charges.
  • Yield management support & periodic revenue meetings.
  • Weekly revenue reporting – volume, pick up, pace & market comparisons.

Property Maintenance

We appreciate how challenging it is for businesses in hotel, Hospitality, Leisure & Retail sectors to carry out unavoidable works without disrupting guests or customers. That’s why we offer a fast, reliable service, we are viewed almost like an internal department for our existing clients in this sector. There’s no one-size-fits-all approach applied, we tailor our hotel and property maintenance offerings to ensure that all emergency or planned work is carried out quickly, professionally and without fuss. Contract and Non Contract support available.

Property Development, Investment & Consultancy services are also available and more

www.astc.business

28 Winchester Avenue

Denny

FK6 6QE

Tel: +44 (0)1786 820 309

> Email us

An Update from Scottish Cottages

Posted on by Fiona Campbell

Cottages.com, part of our Partners for Business Scottish Cottages brand, is proud to announce the launch of its new office in Brodick on the Ilse of Arran. Demand for quality holiday homes in the region is on the rise and there is a huge opportunity for property owners, in particular those in beautiful places such as Arran, Oban, Lochaber and the surrounding area, to benefit from a successful holiday let.

Many of the properties with cottages.com are achieving 48 bookings per year, offering owners a significant return on their investment. With the addition of this new cottages.com office in Arran, as well as the dedicated team of property experts across the region, there is no better time to be a property owner in this area.

What should you consider if you are thinking of holiday letting with cottages.com? Location is of course important, but you don’t have to be in a ‘hotspot’ to achieve great bookings. The benefit of partnering with a market leading letting agency is in the strength of its marketing spend and national presence. Cottages.com has a multi-million-pound budget to ensure your property is seen by holidaymakers therefore maximising its booking potential.

Whether buying a new property or renovating an existing one, it is important to seek expert advice as early as possible to ensure that you hit your target market. Cottages.com’s portfolio includes well-known brands like Scottish Country Cottages, and has provided specialist advice to holiday home owners in the local area for more than three decades, acquiring an extensive knowledge of the region and insight into booking trends.

Arran’s team of property experts and the wider team are impeccably placed to advise you on how to maximise your occupancy to ensure you get the best possible financial return. Cottages.com and Scottish Country Cottages can assess your property to VisitScotland standards and work in partnership with at any stage of your holiday letting journey.

For more information and advice if you are considering starting a holiday let, simply visit www.cottages.com/let-your-property or contact the Arran Team on 01770 303113 or email info@thearranteam.co.uk.