Open Letter from DMOs

An open letter has been sent to the Scottish Government from a group of Destination Management Organisations in support of businesses being impacted by legislative changes.

Dear First Minister

We, the undersigned, wish to raise our concerns about the impact of the raft of regulatory legislation that is currently being introduced, at a time when increased business rates, energy bills and greater costs of operating in rural and island locations are already having a serious impact on business activity.

We wholly support our colleagues in the Association of Scotland’s Self Caterers, Scottish Tourism Alliance, Scottish Licensed Trade Association, Scotland Food & Drink and others, as they try to raise awareness of the impact of current and proposed legislation.  This includes Short Term Lets (STL), transient visitor levy (TVL), deposit return scheme (DRS), and ban on alcohol advertising. These regulatory proposals would appear to be based on a limited appreciation of their potential impact in the current operating climate.

Like other business, Tourism in Scotland has suffered greatly since COVID with staffing shortages and a well-documented drop in discretionary spend. To introduce further operating costs at this time is at best naive and takes little account of the financial impacts and mental health of business owners and their employees. The phrase ‘sledgehammer to crack a nut’ has been used frequently to describe the draconian nature of the pieces of legislation. We are not opposed to sensible, well-thought out regulation that improves the industry and the experience of visitors but we cannot stand back and see our industry decimated by legislation borne out of political horse-trading at Holyrood. We would request that the aims of Outlook 2030 are remembered and respected when developing policy, regulation and legislation.

At the launch of Scotland Outlook 2030, the First Minister stated:

“The (tourism) sector is vitally important to Scotland, supporting more than 200,000 jobs and contributing over £7 billion to our economy. We must work together to ensure our unrivalled tourism experience is sustainable and…. provide a strong basis for achieving the industry’s ambitions.” 

These ambitions are being thwarted and there seems little evidence of any ‘working together’. In addition, the overall Scotland Outlook strategy document, endorsed by the Scottish Govt states:

“The potential contribution that tourism can deliver must be understood and acknowledged with the right policy and regulatory landscape in place to support our vision of 21st century tourism”.

We reiterate that we recognise the importance and value of appropriately designed regulatory measures. However, we would request that an urgent review is carried out of the current raft of measures that will significantly affect our industry. We are all willing to provide advice, knowledge and support for appropriate legislation, delivered in an appropriate timeframe.

Kind regards

Argyll & Isles Tourism Co-operative

Destination Orkney

Outer Hebrides Tourism

SkyeConnect

VisitArran

Visit Moray Speyside

Venture North

Cc       John Swinney, Deputy First Minister

            Ivan McKee, Minister for Tourism

            All MSPs

Scottish Tourism Alliance

Association of Scotland’s Self Caterers

Scottish Licensed Trade Association

Scotland Food & Drink

UK Hospitality

ASSC Submits Written Evidence to Local Government Housing Planning Committee January 2023

The ASSC has submitted written evidence to Local Government Housing Planning Committee (January 2023).

The ASSC is thankful for the opportunity to provide our perspective on the impact of the proposed six-month delay on short-term let licensing applications for existing operators and how far this goes toward meeting our concerns. We thank the Committee for its commitment to give further scrutiny to this topic. This evidence sets out our outstanding concerns not only on short-term let licensing but on planning policy.

We welcomed the recent announcement by the Scottish Government on the six-month licensing extension, as set out the Cabinet Secretary for Housing’s letter (7 December 2022) to the Convener of the Scottish Parliament’s Local Government, Housing and Planning (LGHP) Committee. We further appreciate the Deputy First Minister’s announcement of the establishment of a Joint Regulatory Taskforce with COSLA, local authorities, business stakeholders, and regulatory agencies to consider the differing impacts of regulation on business, anticipating that the Taskforce will prioritise short-term let licensing as one of the first regulations to review in the New Year.

The delay has been warmly received by our membership as it provides much needed reprieve during challenging times for business. However, real and pressing concerns still remain about short-term let licensing and we hope that we can work in partnership with the Scottish Government and local authorities to resolve these for the benefit of Scotland’s tourism sector. The ASSC also believes that the delay provides an opportunity to take stock, assess the impacts related to the regulations, and then work constructively to ameliorate the outstanding issues. We provide a number of recommendations which we hope will be given consideration by policymakers.

Many councils have now published their finalised licensing schemes. From our analysis of Scotland’s 32 local councils, we have concerns in relation to:

  • The various discrepancies seen across local authority areas, including on fees, layout plans etc;
  • Council licensing policies which are ultra vires in nature; and
  • Instances where planning considerations going too far.

More broadly, we have reservations regarding barriers to investment, new operators having to wait to open until a licence is granted, problems associated with bookings, insurance and front-loaded investment amongst other things.

The Cabinet Secretary for Housing Shona Robison has insisted that licensing “will not be onerous for those who provide short-term lets.” However, those working in the industry would contend otherwise, as this paper makes clear.

Nonetheless, the ASSC welcomes the Scottish Government’s correspondence with local authorities on 15th December 2022 to seek engagement to ensure that remaining implementation challenges are addressed: “We understand that local authorities have worked quickly to launch the scheme in time for October and there may now be opportunity to refine guidance and local authority policies, taking into account feedback gathered in the early months since the launch.”

We now need to work together to ensure that the regulatory framework functions effectively for all stakeholders involved in Scotland’s vital tourism industry.

Executive Summary

  • The ASSC has operated for 44 years with 1,700 members across Scotland.
  • Despite the 6-month licence postponement very real concerns remain about short-term let licensing’s viability.
  • Licensing has produced an array of council-by-council discrepancies and inconsistencies in the application and interpretation of the new law.
  • In some authorities planning is duplicating what should be a licensing role, retrospectively refusing operators with no history of complaint precluding the ability to apply for a licence.
  • The current approach is fostering barriers to investment with new operators having to wait to open until a licence is granted and problems associated with bookings, insurance and front-loaded investment.
  • Bookings are currently down. Operators are not opting to participate due to uncertainty.
  • 87% have yet to apply for a licence despite the timeline for implementation.
  • 89% concerned about the cost of doing business.
  • Licence costs vary hugely across Scotland with CEC charging a multiple of the average and well in excess of the BRIA estimated cost.
  • There is no consistency in the length of the licence with CEC setting it at one year. This makes it extraordinarily expensive to maintain operations and forward plan beyond a maximum of a 12-month booking calendar at the point of renewal.
  • Councils have variously exceeded the legal power given in law to create additional ‘perverse and unreasonable’ clauses.
  • Rebuttal presumption has emerged as a major problem for the bulk of operators across both planning and licensing regimes, creating further uncertainty.
  • New entrants to short-stay provision are significantly disadvantaged by the current licensing regimes, reducing competition.
  • The law makes for either a PRT or an STL licence. This inflexibility fails to account for many exceptions which do not fit with either scenario.
  • Councils are likely to struggle to meet the demand in a timely manner for licences or planning consent when operators do decide to apply.

Read the full paper: Evidence to LGHP Committee January 2023.